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Terms & Conditions

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms “we”, “us”, “our” and “bobe” refer to bobe.in. The term “you” refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of any of the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement. To the extent you book any travel products or services on this Website through our call center agents, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website or make bookings through our call center agents. It is your responsibility to monitor terms and conditions page of bobe.in. regularly to determine whether the terms and conditions have been modified. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

bobe.in will provide you with facility to book Bus tickets. So, it is just a booking/reservation agent for your travel needs and It does not operate buses, flights or hotels of its own.

In order to provide you within seconds with a complete, clear, up-to-date and neutral overview of all Buses for a particular route and a place, bobe.in had affliated with majors Travel Operators countrywide.

bobe.in’s advice to customers is to choose bus operators they are aware of and whose service they are comfortable with.

bobe.in’s responsibilities include:

Issuing a valid Ticket/ Booking/ Reservation (a reference number that will be accepted by the bus

Providing refund and support in the event of cancellation

bobe.in’s responsibilities do NOT include:

- The bus not departing reaching on time
- The bus employees being rude
- The bus seats etc not being up to the customer’s expectation
- The bus canceling the trip due to unavoidable reasons
- The baggage of the customer getting lost / stolen / damaged
- The bus changing a customer’s seat at the last minute to accommodate a lady / child
- The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus.)
- The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point

bobe.in is not responsible if the bus doesn’t depart and arrive as per the planned schedule, mentioned on the ticket/booking. Timings mentioned there are only tentative timings. However the bus will not leave the Boarding Point before the time that is mentioned on the ticket.

Communication Policy

1. By accepting the terms and conditions the customer accepts that bobe.in may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’’ mode then the customer may not get / get after delay any alerts sent during such period.

2. bobe.in will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from bobe.in as an alert on the mobile phone number provided during the course of ticket booking and bobe.in shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold bobe.in liable for non-availability of the service in any manner whatsoever.

3. The customer acknowledges that the SMS service provided by bobe.in is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, bobe.in shall be immediately informed about the same by the customer and bobe.in will make best possible efforts to rectify the error as early as possible. The customer shall not hold bobe.in liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility.

4. The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. bobe.in shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.

5. The customer agrees to indemnify and hold harmless bobe.in and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which bobe.in and the SMS service provider may at any time incur, sustain, suffer or be put to as a consequence of or arising out of
(i) misuse, improper or fraudulent information provided by the customer,
(ii) the customer providing incorrect number or providing a number that belongs to that of an unrelated third party, and/or
(iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in bus schedule, delay, and/or rescheduling from bobe.in and/or the SMS service provider.

Use of the website

As a condition of your use of this Website, you warrant that
(i) you are at least 18 years of age and are of sound mind,
(ii) you possess the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with this Agreement,
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,
(v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
(vi) all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have an bobe.in account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of this Agreement.

Payment Options
Online Card Payments

Visa, Master and Diner Club, Itz Cash Cards payments are processed through an online payment gateway system. You data security is our priority. So we have taken utmost care to secure your card information from falling into the wrong hands because your bank will not authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

bobe.in through Secure Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that bobe.in offers you the highest standards of security currently available on the internet so as to ensure that your booking experience is private, safe and secure.

Internet Banking

If you have an account with any of our tied up banks, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. www.bobe.in processes the payments through an online gateway system which enables safe and secure transaction, powered by Citrus payment gateway. Bank is not responsible for any inconvenience caused or non receipt of the tickets or passengers not allowed on the basis of E-tickets.

Passenger Information

bobe may disclose the passenger’s personal information, including ticket and payment information, as required by law, upon order of the court, by request of a governmental agency, by request of a law enforcement authority, or in the good faith belief that disclosure is necessary or advisable.

Promotion Codes

bobe.in generates promotion codes from time to time which may be availed on the site as a discount coupon. Users are advised that the promotional offer of using Promotion Codes for receiving discounts is valid only for Buses at the moment.

bobe.in reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, bobe.in’s decision will be binding and final.

When you register with bobe.in, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.